Assessing the physical conditions of motorcycle taxi stands and comfort conditions of the drivers in the central business district of Bangkok

Abstract

This research explores the current physical conditions of motorcycle taxi stands located near the BTS stations in the central business district (CBD) and the comfort conditions experienced by motorcycle taxi drivers at those stands. Stand conditions were assessed using design and location standards for transit stops. A total of 25 stands were surveyed and compared with design standards, considering factors such as location, physical form, and features. Stands that share similar characteristics were classified into stand typologies. Based on the environmental comfort model, questionnaires and in-depth interviews were conducted to evaluate the comfort levels of drivers, encompassing physical, functional, and psychological aspects. The results indicate that there are a number of motorcycle taxi stands that are not up to standard and are not conducive to the work-related activities of drivers. However, the informal nature of the stands positively influenced the psychological comfort experienced by the drivers. Stands with diverse features were associated with increased psychological comfort and territorial awareness compared to stands without such features. This research contributes new knowledge and offers strategic recommendations aimed at integrating motorcycle taxis into government mass transit planning, Additionally, the study proposes design and management strategies for motorcycle taxi stands to enhance the quality of work life for motorcycle taxi drivers.