Human rights due diligence: roles and contributions of sustainability professional in Thailand

Abstract

This study examines the role of sustainability professionals in driving Human Rights Due Diligence (HRDD) within organizations and provides valuable insights into their responsibilities, competencies, and impact. As there was no study done to understand this particular career that tends to be trendy for sustainability businesses to achieve their goals beyond financial efficiency. The study examines the tasks, competencies, and impact of sustainability professionals from different viewpoints of related stakeholders.

Using primary data gathered through semi-structured interviews, the research investigates the question that sustainability professionals positively contribute to HRDD processes. Through 9 interviews with key informants from diverse backgrounds, including sustainability officers, talent acquisition managers, HRDD experts, and Civil Society representatives. Content and thematic analysis were conducted using qualitative data analysis software from Atlas.Ti and the Knowledges, Skills, Abilities (KSAs) concept employed to better understand the role and capabilities of the sustainability persons through the code and theme mentioned by the interviews.

Found that sustainability professionals require diverse skills, encourage stakeholder engagement, interdisciplinary knowledge, adaptability, and policy experience to effectively carry out their HRDD duties. Involving sustainability experts in decision-making and cross-functional teams contributes to a thorough and integrated approach. They play a critical role in promoting ethical business practices and respecting human rights. Policy recommendations for businesses, job seekers, educators, and the public include clear company policies, compliance with Environmental Social Governance (ESG) frameworks, supplier engagement, skill development, curriculum development, and stakeholder collaboration for overall human development.