SUPPLY CHAIN MANAGER COMPETENCIES AND THEIR IMPACT ON SUPPLY CHAIN INTEGRATION

Abstract

The objectives of this research are to examine the relationship among supply chain manager competencies, a supply chain manager’ roles and responsibilities, and supply chain integration in different dimension, as well as to identify which supply chain manager competencies having impacts on supply chain integration, and to identify the gap of current and required supply chain manager competencies. The key questions of this study are whether there are any relationships between supply chain manager competencies and supply chain integration, whether such competencies are the same among internal integration, supplier integration and customer integration, as well as whether they are the same between those having different roles and responsibilities.

The results of the study reveal that two groups of competencies after applying factor analysis; namely Technical knowledge and application and Traits and Managements Skills, as well as a supply chain manager’s roles and responsibilities, impact differently supply chain integration in the multivariate regression analysis. At a significance level of 0.05, Technical knowledge and application impacts internal and customer integration while Traits and Management Skills impacts supplier integration. A supply chain manager’s roles and responsibilities impacts only internal integration.