A development of family continuity management for medical staffs based on business continuity management

Abstract

Nowadays, the Business Continuity Management (BCM) is one of the most effective programs to reduce impact from crisis, incident, or any disaster for organizations focusing on their continuity operations. In addition to handling the incident which disrupts or interferes the business processes, the BCM has been developed into a new term of strategy like “resilience.” The purpose of this research is to develop and implement the BCM framework program for family. In this study, the proposed “Family Continuity Management” (FCM) program training was conducted for 51 medical staffs. There are 10 phases in the FCM training program experiment. The samples gave their opinions to this study for future program improvement through face-to-face interview after FCM training program. Finally this study establish guides and suggestions for the FCM program future improvement.